> ## Documentation Index
> Fetch the complete documentation index at: https://docs.arcsolar.com.au/llms.txt
> Use this file to discover all available pages before exploring further.

# Use the Accountability Report

> See who owns open work and where follow-up is slipping.

**Open:** **Reporting → Accountability Report**, with an authorised role.

| Column          | Meaning                                                |
| --------------- | ------------------------------------------------------ |
| Open            | Open tasks owned by the member                         |
| Tagged open     | Open work they are tagged in                           |
| AI open         | Open work identified as AI-related by the task records |
| Waiting         | Tasks waiting for progress                             |
| Overdue         | Open tasks past their due date                         |
| 3+ days         | Work at least three days overdue                       |
| Completed (30d) | Tasks completed in the last 30 days                    |
| On time         | Share of those completed tasks finished on time        |

Ownership determines accountability. Tagging a person does not transfer it. Waiting tasks remain visible because they still need follow-up.

## Run a team review

Start with overdue and three-day items. Open the actual task, confirm its owner and blocker, then agree a next action and realistic due date. Review waiting work rather than treating it as complete.

The displayed reminder flow is inbox when due, email after 24 hours, daily reminders and Operations escalation after three days for rep tasks. Check the applicable settings and delivery status if someone reports missing reminders.

## ArgonixIntelligence in this workflow

The accountability brief summarises task counts and escalation. Use it to find work to review, then discuss the specific blocker with the owner.


## Related topics

- [Create and complete tasks](/customers/tasks.md)
- [Understand the dashboards](/reporting/overview.md)
- [Use Rep Overview](/reporting/rep-overview.md)
- [Use the Sales dashboard](/reporting/sales.md)
- [Welcome to ArcSolar](/index.md)
