Ownership determines accountability. Tagging a person does not transfer it. Waiting tasks remain visible because they still need follow-up.
Dashboards and reporting
Use the Accountability Report
See who owns open work and where follow-up is slipping.
Open: Reporting → Accountability Report, with an authorised role.
Related topics
Create and complete tasksUnderstand the dashboardsUse Rep OverviewUse the Sales dashboardWelcome to ArcSolarWas this page helpful?

