Track rebates and certificate progress - ArcSolar Documentation | The Solar Retailer Operating System

Open: the project’s Rebate tracking tab. It can be disabled until an eligible provider connection or REC Registry tracking is enabled.

Provider tracking

Connect GreenDeal or Formbay, then associate the correct application with the project. Confirm identity and site before accepting a suggested match. Review reported application state, certificate details, missing evidence, supporting files and observation time. Use the provider’s own system for actions ArcSolar does not offer.

Optional REC Registry tracking

Open Retailer Settings → Integrations.
Enable Track rebates with REC Registry Accreditation Code, where offered.
Obtain the installation’s actual accreditation code from the rebate agent.
Enter it in the project’s tracking controls.
Review the returned activity and source time.

The accreditation code is not an installer licence, customer reference or invoice number. Public certificate information may arrive after the underlying event. Missing or stale data means more checking is needed.

What a status does—and does not—prove

Evidence	Do not infer
Application submitted	Application approved
Provider job approved	Electrical inspection complete
Certificates reported/registered	Rebate money received
Provider reports payment	ArcSolar’s customer balance reconciled
Sync failed	No claim exists

Continue manual follow-up when the provider does not supply the required information. Keep rebate, compliance and financial records up to date independently.

ArgonixIntelligence in this workflow

Use reported status to identify questions and tasks. Intelligence cannot certify a claim, infer settlement from certificate activity or fill missing evidence with assumptions.

Related topics

Connect GreenDeal Connect your tools Review incentives and STC calculations Manage projects and jobs Review operations and platform information