Apply an incentive
- Confirm the installation location and date.
- Select the program offered by your retailer.
- Answer its eligibility checklist from current customer evidence.
- Review whether it reduces the system price or funds part of the balance.
- Resolve missing information or review warnings.
- Check the conditional wording and amount in the customer preview.
How STC back-calculation works
Check Retailer Settings → Pricing for the package-price basis.
For illustration only: a 2,000 STC benefit is displayed as 10,000 after it. Subtracting the same $2,000 again would double-count it.
Open How STCs are calculated to inspect the dated certificate count, value per certificate and total. Confirm equipment capacity, installation date and CER zone. If postcode mapping is unresolved, verify the correct zone before selecting it manually.
A future-date comparison, where shown, is a scenario. It does not change the current quote or establish future eligibility.

